Delivery & Shipping
Delivery & Shipping
We ship to customers worldwide. Please review the estimated delivery timeframes for your region below. All orders are processed within 2–3 business days before shipping.
Domestic Shipping (United States)
| Method | Estimated Delivery |
|---|---|
| Standard Shipping | 5–8 business days |
| Expedited Shipping | 2–3 business days |
International Shipping
| Region | Countries | Estimated Delivery |
|---|---|---|
| Canada | CA | 7–14 business days |
| Europe | UK, DE, FR, IT, ES, IE, and more | 7–14 business days |
| Australia | AU | 10–18 business days |
| Middle East | UAE, Bahrain, Saudi Arabia | 10–18 business days |
Things to Keep in Mind
- Processing time: Orders are processed within 2–3 business days. Processing time is separate from shipping time.
- Business days: Business days are Monday–Friday, excluding public holidays.
- Tracking: You will receive a tracking number via email once your order has shipped.
- Customs & duties: International orders may be subject to customs fees, import duties, or taxes upon arrival. These charges are the responsibility of the customer and are not included in your order total.
- Delays: Delivery timeframes are estimates and may be affected by carrier delays, customs processing, or peak seasons.
- Address accuracy: Please ensure your shipping address is correct at checkout. AIOMI is not responsible for orders lost or delayed due to an incorrect address.
- Undeliverable packages: If a package is returned to us as undeliverable, we will contact you to arrange re-shipment. Additional shipping fees may apply.
- Lost or stolen packages: Once an order is marked as delivered by the carrier, AIOMI is not responsible for lost or stolen packages. If your tracking shows delivered but you have not received your order, please contact your local carrier or postal service first. If the issue remains unresolved, reach out to us and we will do our best to assist you.
Have questions about your order? Contact us and we'll be happy to help.